NHTSA Complaint #10984179 — 2010 CHEVROLET EQUINOX

TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT 58 MPH, THE VEHICLE BEGAN TO LOSE POWER AS WELL AS MAKING A GRINDING AND BANGING NOISE INSIDE THE MOTOR. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD WHEN THE VEHICLE COMPLETELY LOST POWER. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER. THE DEALER DIAGNOSED THAT THE GUARDS AROUND THE TIMING CHAIN DETACHED CAUSING THE MOTOR FAIL AND THE CADILLAC CONVERTERS TO MELT. THE ENTIRE MOTOR WAS REPLACED. THE CONTACT STATED THAT FIVE DAYS AFTER HAVING THE VEHICLE REPAIRED, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 138,742.