NHTSA Complaint #10984177 — 2009 TOYOTA SIENNA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10984177
Vehicle	2009 TOYOTA SIENNA
Component	STRUCTURE:BODY
Date of Incident	April 29, 2017
Date Filed	May 8, 2017
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

CABLE SNAPPING ON AUTOMATIC SLIDING DOOR IN THE VAN. THE CABLES THAT OPERATE THE AUTOMATIC FUNCTION OF THE SLIDING DOORS SNAPPED ON BOTH DOORS WITHIN 9 MONTHS OF EACH OTHER AS THE DOOR WAS BEING CLOSED. THIS CAUSED THE DOOR TO BE STUCK SHUT (BECAUSE OF THE WAY THE CABLE COILED WHEN IT SNAPPED). ONCE WE GOT HOME WE WERE ABLE TO GET THE DOOR OPEN BUT NOW IT THE CLOSES VERY HARD OR IS VERY HARD TO OPEN WHEN ON INCLINES.

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