NHTSA Complaint #11548924 — 2009 TOYOTA SIENNA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11548924
Vehicle	2009 TOYOTA SIENNA
Component	UNKNOWN OR OTHER
Date of Incident	October 6, 2023
Date Filed	October 8, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The driver's side sliding door was stuck and I was struggling with it. Suddenly, the quarter panel window shattered (the window between the door and the back of the car) and the door came halfway off the track. It's important to note that this was not the window of the door I was struggling with and nothing visible hit the window. Luckily, my baby was not yet in his seat which is right next to the window. It is normal for people to struggle with a stuck door. If a non-visibly connected window suddenly shatters it is a significant safety risk.

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