NHTSA Complaint #10983716 — 2005 FORD FREESTAR

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE ATTEMPTING TO MOVE THE THIRD ROW SEAT BACK INTO AN UPRIGHT POSITION, THE SEAT FAILED TO LATCH. THE CONTACT FOUND THAT THE METAL AROUND THE SEAT LATCH WAS RUSTED. THE CONTACT THEN NOTED THAT THE REAR WHEEL WELLS ALSO SHOWED SEVERE RUST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT SPOKE TO A DEALER WHO STATED THAT THEY WERE AWARE OF THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 162,015.