NHTSA Complaint #10983554 — 2017 SUBARU OUTBACK

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10983554
Vehicle 2017 SUBARU OUTBACK
Component STEERING
Date of Incident
Date Filed
Mileage 3,200 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I PURCHASED MY 2017 SUBARU OUTBACK BRAND NEW IN JANUARY, 2017. CURRENTLY, IN MAY 2017, THE VEHICLE HAS 3200 MILES OF OPERATION. THE PROBLEM I AM HAVING IS THREE-FOLD. 1. AROUND TOWN IN CITY TRAFFIC, THE STEERING IS HEAVY AND DIFFICULT TO CONTROL. IT IS VERY TIRING TO DRIVE THE VEHICLE UNDER THESE CONDITION. AT TIMES, IT FEELS AS IF YOU MAY SUDDENLY LOOSE CONTROL OF THE STEERING. 2. THE VEHICLE WANDERS. AT HIGHWAY SPEEDS, IT IS DIFFICULT TO KEEP THE VEHICLE ON CENTER OF THE LANE. YOU MUST CONSTANTLY CORRECT FROM LEFT TO RIGHT IN ORDER TO KEEP THE CAR ON-TRACK. AT ONE TIME DURING ONE OF THESE CORRECTIONS, THE VEHICLE CROSSED THE LANE DIVIDER AND ALMOST IMPACTED THE VEHICLE DRIVING ADJACENT TO ME. 3. STEERING WHEEL DOES NOT RETURN TO STRAIGHT AHEAD. THE VEHICLE DOES NOT "RETURN TO CENTER" UNDER ANY OPERATING CONDITIONS. ON MOST CARS, IF YOU TURN THE WHEEL LEFT OR RIGHT, THE STEERING GEOMETRY TRIES TO RETURN THE STEERING WHEEL TO CENTER POSITION TO KEEP THE VEHICLE TRAVELING IN A STRAIGHT LINE. THE SUBARU OUTBACK DOES NOT EXHIBIT THIS CAPABILITY.

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