NHTSA Complaint #11500642 — 2017 SUBARU OUTBACK

STEERING issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11500642
Vehicle 2017 SUBARU OUTBACK
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

Paddle shift levers--which are positioned on the steering wheel as opposed to the steering column--are too square-edged (shape), which is a design defect that can cause loss of steering control. Specifically, the sharp corner can catch on coat zippers. I was driving East, took a right turn, and intended to procced with driving South. When I attempted to straighten out the wheel, however, I was unable to do so. The paddle shifter corner "hooked" my coat zipper, along the track. This caused me to lose control of my vehicle steering, which resulted in collision with a bus stop/stand and a citation for failure to stay within my driving lane. The coat was a bit longer since it was fairly cold that morning. The zipper mechanism was made of a plastic material. The zipper was fully zipped, not half zipped and half unzipped. If the paddle shift levers were more round in shape/design, then the risk of the lever "hooking" onto clothing decreases significantly. I found examples of where other Subaru Outback drivers expressed concerns about the positioning and shape of the levers posing as a safety hazard, too.

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