NHTSA Complaint #10983290 — 2016 FORD FOCUS

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	10983290
Vehicle	2016 FORD FOCUS
Component	VISIBILITY/WIPER
Date of Incident	April 10, 2017
Date Filed	May 3, 2017
Mileage	5,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING IN THE RAIN AT ANY SPEED, THE WIPER BLADES STOPPED IN THE MIDDLE OF THE WINDSHIELD WITHOUT MAKING A FULL CYCLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS UNABLE TO REMEDY THE FAILURE AFTER THREE ATTEMPTS. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE REGIONAL MANAGER WOULD GET IN TOUCH WITH THE CONTACT. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,500.

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