NHTSA Complaint #11291262 — 2016 FORD FOCUS

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11291262
Vehicle	2016 FORD FOCUS
Component	VISIBILITY/WIPER
Date of Incident	December 6, 2019
Date Filed	December 26, 2019
Mileage	106,328 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WIPERS SUDDENLY STOPPED WORKING WHILE IT WAS RAINING CAUSING A SERIOUS SAFETY RISK. COULDN'T CONTINUE TO DRIVE SO WAS PULLED OVER ON SIDE OF THE HIGHWAY UNTIL RAIN STOPPED. LATER WIPERS CAME ON BY THEMSELVES WHILE SWITCH WAS TURNED TO OFF POSITION AND WOULD NOT TURN OFF UNTIL FUSE WAS PULLED. HAVE REPLACED MOTORS AND SWITCH AND THEY HAVEN'T BEEN REPAIRED. NO LONGER WORKING AT ALL WITH NO RESPONSE TO THE SWITCH AT ALL.

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