NHTSA Complaint #10983162 — 2011 FORD F-150 ELECTRICAL SYSTEM

Complaint Details

ODI Number	10983162
Vehicle	2011 FORD F-150
Component	ELECTRICAL SYSTEM
Date of Incident	April 3, 2017
Date Filed	May 2, 2017
Mileage	38,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

MY 2011 F150 REAR WINDOW PANE BROKE ABOUT 1 MINUTE AFTER TURNING ON THE REAR DEFROST AS I WAS DRIVING DOWN MY STREET. THIS NEEDS TO BE RECALLED AS IT IS A VERY DANGEROUS SITUATION TO HAVE A WINDOW BREAKING DIRECTLY OVER THE REAR SEATS. KIDS AND PASSENGERS ARE BEING PUT IN A DANGEROUS SITUATION BY ENTERING THE BACKSEAT. THIS IS CLEARLY A PROBLEM AS OTHERS HAVE STATED. FORD AND MY EXTENDED WARRANTY WILL NOT COVER THE WINDOW UNLESS IT IS DIAGNOSED, HOWEVER I HAVE CONTACTED 5 DEALERSHIPS WHO SAID THEY ARE UNABLE TO DIAGNOSE A PROBLEM LIKE THIS. I CAN NO LONGER HAVE ANYONE RIDE IN MY TRUCK IN THE BACKSEAT.

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