NHTSA Complaint #10982987 — 2012 HYUNDAI SANTA FE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10982987
Vehicle	2012 HYUNDAI SANTA FE
Component	ENGINE
Date of Incident	April 5, 2017
Date Filed	May 2, 2017
Mileage	104,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

AFTER 104,000 MILES, MY SANTA FE 2012 ENGINE DIED ON THE ROAD. HEARD A KNOCKING SOUND, AND THEN THE GEARS LOCKED, AND I WAS STUCK IN THE MIDDLE OF A BUSY STREET. THE SANTA FE WAS TOWED TO THE DEALERSHIP, AND TOLD THERE WAS A HUGE HOLE IN THE ENGINE. TOLD I WOULD NEED A NEW ENGINE. PRICE $8,000 FOR THE REPAIR. WENT TO MY LOCAL MECHANIC, AND PAID $5,000 FOR A NEW ENGINE. I NEED TO KNOW WHERE I CAN FILE WITH HYUNDAI, FOR I HEARD OF A POSSIBLE RECALL ON 2012 SANTA FE'S IN THE NEAR FUTURE. ANY SUGGESTIONS?

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