NHTSA Complaint #10981746 — 2010 CHRYSLER TOWN AND COUNTRY

MY CHRYSLER 2010 TOWN AND COUNTRY SHUTDOWN COMPLETELY WHILE DRIVING ON THE INTERSTATE AND ROADS. I TOOK IT TO SOUTHERN CHRYSLER JEEP. THEY REPLACED THE ERG VALVE FOR APPROXIMATELY $600. A WEEK LATER IT SHUTDOWN AGAIN. TOOK IT BACK TO THEM AND THEY COULD NOT FIND A PROBLEM THEY GAVE IT BACK SAID DRIVE UNTIL SERVICE LIGHT COMES ON. I DID THAT. THEY SAID THE CODES THAT WERE READ DID NOT CAUSE THE ISSUE. THEY KEPT THE VAN AND GOT GET TO SHUTDOWN ON THEM. NOW THEY SAID THAT IT "MIGHT" BE THE TIPM BOX FOR $1200. REPLACE THE BOX ON A MIGHT. THE SERVICE REP RECOMMENDED THAT I DID NOT GET IT FIX BECAUSE THEY ARE UNSURE THAT THIS IS THE CAUSE OF THE PROBLEM. HE RECOMMENDED THAT I TRADE IT IN AND BUY A CAR. I CONTACTED CHRYSLER CORPORATE OFFICE. ASSIGNED A CASE MANAGER THAT IS UNAVAILABLE UNTIL EVENING TIME WHEN I WORK. THEY WILL NOT ASSIGN ANOTHER CASE MANAGER. I DON'T KNOW WHAT'S GOING ON WITH MY VAN. SO NOW IT'S PAY$1200 FOR ANOTHER REPAIR THAT MAY NOT FIX THE PROBLEM OR COME GET THE VAN. I'M TRULY SCARED OF WHAT COULD HAPPEN IF I CONTINUE TO DRIVE THIS HAZARDOUS CAR ON THE HIGHWAYS AND ROADS WITHOUT KNOWING EXACTLY WHAT'S WRONG. REPLACED THE TIPM BOX AND SHUTDOWN TWICE.