NHTSA Complaint #10980875 — 2014 CHEVROLET CAPTIVA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	10980875
Vehicle	2014 CHEVROLET CAPTIVA
Component	UNKNOWN OR OTHER
Date of Incident	November 15, 2016
Date Filed	April 26, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

KEY STICKS IN THE IGNITION AFTER PUTTING THE CAR IN PARK AND TRYING TO SHUT IF OFF. I HAVE TO RESTART, MOVE THE GEARSHIFT BACK AND FORTH THEN TRY TO TURN OFF MULTIPLE TIMES BEFORE I'M ABLE TO GET THE KEY TO RELEASE. SO FAR THIS IS ONLY HAPPENING WHEN I AM PARKING THE CAR. I HAVE FOUND INSTANCES OF THE IGNITION TURNING OFF WHILE THE CAR IS BEING DRIVEN RESULTING IN CRASHS AND/OR DEATHS. PURCHASED IN AUG 2016. VICTORY CHEVY IN PETALUMA, CA HAS REPLACED THE PARK LOCK SOLENOID TWICE BUT KEY STILL STICKS IN IGNITION. THIS IS A HUGE SAFETY CONCERN SINCE 50+ PEOPLE HAVE DIED WITH CARS HAVING THIS SAME PROBLEM. I DON'T WANT TO BE A STATISTIC.

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