NHTSA Complaint #10980515 — 2014 TOYOTA SIENNA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10980515
Vehicle	2014 TOYOTA SIENNA
Component	STRUCTURE:BODY
Date of Incident	January 1, 2017
Date Filed	April 25, 2017
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

VEHICLE IS A HANDICAP VEHICLE EQUIPPED WITH ELECTRIC RAMP. PROBLEMS WITH SLIDING DOORS UNLOCKING, NOT LOCKING OR DOORS OPENING MAKING IT AN EXTREME SAFETY BASED. INTERIM RECALL RECEIVED RECOMMENDATION RECEIVED IN NOVEMBER TO OPERATE DOORS IN MANUAL MODE IS UNACCEPTABLE WITH RAMP AND HANDICAPPED DRIVERS. CONTACTED TOYOTA CORPORATE AND WOULD NOT PROVIDE ASSISTANCE OR ACCOMMODATION.

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