NHTSA Complaint #10979684 — 2010 FORD FLEX SEATS

Complaint Details

ODI Number	10979684
Vehicle	2010 FORD FLEX
Component	SEATS
Date of Incident	April 18, 2017
Date Filed	April 20, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

2010 FORD FLEX 2ND ROW OF SEATS 40/60. THE LARGER SEAT HAS LOCKED INTO POSITION CAUSED BY A CABLE PART THAT CAN SLIP OUT OF PLACE. SEAT WILL NOT FLIP UP OR DOWN. DEALERS ARE CHARGING $700 TO FIX THIS CABLE AND PLASTIC PART. THIS HAS HAPPENED 2X SINCE I'VE OWNED THE CAR. HERE IS A YOUTUBE LINK HTTPS://M.YOUTUBE.COM/WATCH?V=OAOYMBZTC6S MANY ONLINE REPORTS OF THIS PROBLEM TO OTHER FLEX OWNERS. THANKS

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