NHTSA Complaint #10979350 — 2010 LEXUS IS 350C

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10979350
Vehicle	2010 LEXUS IS 350C
Component	AIR BAGS
Date of Incident	July 23, 2016
Date Filed	April 19, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TAKATA RECALL PASSENGER SIDE AIRBAG WAS RECALLED JULY 2016. WE WERE TOLD IT WOULD BE REPAIRED NO LATER THAN FEB 2017. NOW WE ARE BEING TOLD JUNE OR JULY 2017. I HAVE A LOANER HOWEVER I HAVE BEEN MAKING A CAR PAYMENT FOR A LEXUS AND I HAVE A CHEVY IMPALA LOANER. I CAN'T SELL THE LEXUS I AM STUCK AND FURIOUS. WHAT RECOURSE DO I HAVE? I PAID FOR EXTENDED WARRANTY WHEN I PURCHASED AND CAR ISN'T EVEN BEING DRIVEN. AT WHAT POINT DOES LEXUS HAVE TO COMPENSATE ME FOR MY OUT OF POCKET? AT WHAT POINT DO THEY HAVE TO BUY THE CAR I CAN'T DRIVE?

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