NHTSA Complaint #10979344 — 2012 FORD EDGE SERVICE BRAKES

Complaint Details

ODI Number	10979344
Vehicle	2012 FORD EDGE
Component	SERVICE BRAKES
Date of Incident	April 15, 2017
Date Filed	April 19, 2017
Mileage	80,000 miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE STEERING WHEEL SEIZED AND THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. IN ADDITION, THE VEHICLE WAS SHIFTED INTO NEUTRAL CAUSING THE VEHICLE TO SWERVE RIGHT AND HOPPED INTO A DITCH AND CRASH INTO A TREE. THE CONTACT SUSTAINED A LEFT HAND AND CHEST INJURIES THAT NEEDED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING YARD. THE CONTACT WAS UNAWARE IF THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

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