NHTSA Complaint #10979321 — 2017 FORD EXPLORER
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 10979321 |
| Vehicle | 2017 FORD EXPLORER |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | 949 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
DRIVING HOME AFTER BUYING MY BRAND NEW 2017 FORD EXPLORER I STARTED SMELLING CAR EXHAUST. I THOUGHT IT WAS AS COMING FROM THE TRUCK IN FRONT OF ME. IT WASN'T. IT WAS COMING OUT OF THE AIR VENTS IN FRONT OF MY FACE AND I HAD THE AIR ON RECIRCULATE. IT SEAMS TO COME OUT MORE WHEN YOU ARE ACCELERATING OR PASSING CARS. AFTER DRIVING THE CAR FOR TWO WEEKS I HAD TO DRIVE WITH THE WINDOWS DOWN OR I WOULD GET A HEADACHE. IT HAS LESS THAN A 1000 MILES ON IT AND ITS IN THE SHOP. THEY CALLED JUST BEFORE I FOUND THIS WEBSITE AND TOLD ME THAT THEY COULD FIND NOTHING WRONG AND TO COME PICK IT UP. I TOLD THEM THAT I WOULD NOT RETAKE POSSESSION OF THE VEHICLE UNTIL I SPOKE WITH AN ATTORNEY. THEY CALLED ME BACK AND SAID THEY WILL TAKE ANOTHER LOOK AT IT. JUST NOW WAITING FOR FORD TO CALL BACK. I DRIVE MY FAMILY IN THIS CAR. DO D SHOULD BE ASHAMED OF THEM SELFS. TRADING THE HEALTH OF HUMANS OVER MONEY. THIS CAR IS SO NEW I HAVEN'T EVEN MADE A CAR PAYMENT YET.
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