NHTSA Complaint #10978541 — 2010 DODGE JOURNEY

THE POWER STEERING ON THIS VEHICLE DOES NOT WORK PROPERLY AT LOWER SPEEDS. POWER STEERING SUFFERS FROM A LACK OF POWER CAUSING THE STEERING WHEEL TO BECOME HARD TO MOVE AND UNDRIVABLE. THE VEHICLE WAS TAKEN TO A SHOP AND TOLD THAT THE DEALER HAS A RECALL FOR THIS EXACT ISSUE, S08. THE RECALL IS FOR THE HYDRAULIC POWER ASSIST HOSE, PIPING, AND CONNECTIONS. THE DEALER STATES THAT THE RECALL DOES NOT APPEAR FOR THE VIN. THE MANUFACTURER STATES THAT EVEN THOUGH THIS MODEL YEAR AND ENGINE SIZE DO HAVE THIS RECALL BECAUSE IT DOES NOT HAVE AN ENGINE BLOCK HEATER IT DOES NOT QUALIFY. THE ENGINE BLOCK HEATER HAS NOTHING TO DO WITH THE POWER STEERING OF THIS VEHICLE. I BELIEVE THIS VEHICLE SHOULD BE COVERED BY THE S08 RECALL THAT OTHER VEHICLES OF THIS YEAR AND MODEL AND ENGINE SIZE ARE COVERED BY.