NHTSA Complaint #10971088 — 2012 HYUNDAI SANTA FE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10971088 |
| Vehicle | 2012 HYUNDAI SANTA FE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 72,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
MY WIFE WAS DRIVING AT HIGHWAY SPEEDS ON THE BELTWAY AROUND DC WHEN THE ENGINE SEIZED AND THE CAR SHUT DOWN. SHE WAS ABLE TO COAST TO SHOULDER WHERE AAA THEN CAME AND TOWED HER TO A SHOP. SHOP SAID IT WAS THE ENGINE AND WE HAD TO TAKE IT TO A HYUNDAI DEALER. DEALER SAID IT WAS A BATTERY ISSUES, REPLACED THE BATTERY AND CHARGED US FOR IT. FOUR DAYS LATER AT HIGHWAY SPEEDS ON I-95 NORTH THE ENGINE LOCKED UP AGAIN. THE DEALER IS TELLING US IT IS NOW AN ENGINE ISSUE, WHICH WAS SOMEHOW NOT THE PROBLEM THE FIRST TIME. THE CHECK ENGINE AND WARNING LIGHTS DID NOT COME ON BEFORE THE FAILURE AND ALL OF THE FLUIDS ARE FULL TO STANDARD LEVELS. THE DEALER IS SAYING THEY HAVE TO REPLACE THE ENGINE AND HYUNDAI CORPORATE IS SAYING THERE IS NOTHING THEY WILL DO FOR US. VEHICLE WAS BUILT ONLY 5 YEARS AGO, AND ONLY HAS 72,000 MILES ON IT. BECAUSE WE ARE THE SECOND OWNER, THE ORIGINAL 75,000 MILE WARRANTY NOW ONLY GOES TO 62,000. SHE OR ANYBODY ELSE AROUND HER COULD HAVE BEEN KILLED.
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