NHTSA Complaint #10971050 — 2012 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 10971050
Vehicle 2012 SUBARU OUTBACK
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage 74,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

MY WINDSHIELD WIPERS SUDDENLY TURNED ON EVEN THOUGH THEY WERE IN THE OFF POSITION. THERE WAS NO WAY TO TURN THEM OFF EXCEPT TO PULL THE FUSE UNDER THE HOOD. THIS CREATES A VERY UNSAFE CONDITION. LEAVING THE WIPERS RUNNING ON A DRY WINDSHIELD ALSO CAN DAMAGE THE WIPERS AND WINDSHIELD. I FOUND A SERVICE BULLETIN FROM SUBARU (ATTACHED) THAT DESCRIBES A SWITCH WHERE MOISTURE AND GREASE CAUSED THE SWITCH TO SHORT. THE SWITCH HAD BEEN REDESIGNED. I PAID 150.00 TO HAVE THE SWITCH REPLACED. THIS SHOULD BE A SAFETY RECALL.

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