NHTSA Complaint #10971015 — 2017 CHEVROLET VOLT

WE BOUGHT A NEW 2017 CHEVY VOLT AT THE END OF DECEMBER 2016 AND HAD OUR FIRST ISSUE IN EARLY FEBRUARY 2017. WHAT HAPPENED THAT FIRST TIME WAS ON (2/3/2017) WHILE DRIVING THROUGH TRAFFIC THE CAR WITHOUT WARNING TURNED OFF THE ELECTRIC WHEEL MOTORS AND WOULD NOT ALLOW US TO POWER THE CAR PROPERLY TO GET THE CAR TO THE BERM. WE WERE NEARLY WERE HIT TWICE WHILE TRYING TO STEER THE CAR OFF OF THE INTERSTATE HIGHWAY AS IT DECELERATED. THE CAR WAS COMPLETELY DISABLED AN NEEDED TOWED BACK TO THE DEALERSHIP. AFTER THE DEALERSHIP HAD THE CAR FOR A WEEK THEY RETURNED IT WITH THE EXPLANATION THAT THE CAR NEEDED TO DO SOFTWARE UPDATES AND THEY WERE TOO LARGE TO DO OVER THE CAR'S SATELLITE SYSTEM ' BUT THEY NEVER GAVE US ANY INDICATION OF HOW WE WOULD HAVE BEEN INFORMED OF THE NEED FOR SUCH AN UPDATE. WE THEN HAD ANOTHER NEAR ACCIDENT TODAY (4/6/2017) ON THE SAME HIGHWAY AND WE WERE NEARLY PUSHED UP UNDER A SEMI WHILE TRYING TO MANEUVER OFF OF THE HIGHWAY AT 75 MILES AN HOUR. AGAIN, THE CAR WITHOUT WARNING SHUT OFF THE ELECTRIC WHEEL MOTORS AND WARNED US TO 'PUT THE CAR IN PARK'. IT HAPPENED IN EXACTLY THE SAME WAY AS IN FEBRUARY BUT NO WARNINGS HAD BEEN ISSUED FOR OUR CAR AND WE ALMOST HAD A HORRIBLE ACCIDENT. MY CONCERN IS FOR MY FAMILY AND COLLEAGUES SAFETY AT THIS POINT AND I DON'T WANT ANYONE DRIVING IN THIS CAR. I HATE TO THINK OF WHAT WOULD HAVE HAPPENED TODAY IF MY DAUGHTER, WHO IS A BRAND NEW DRIVER, WOULD HAVE HAD TO DEAL WITH THE SAME SITUATION SANDWICHED IN BY TWO SEMI-TRUCKS AND WITH A CAR TRYING TO PASS ON THE SHOULDER AROUND HER ' IT COULD HAVE BEEN FAR WORSE. I AM IN SEVERAL CHEVY VOLT GROUPS ON FACEBOOK AND PEOPLE WHO LOVED THE GENERATION 1 OF THESE CARS ARE HAVING MAJOR ISSUES FROM BATTERY PACKS DYING, TO DRIVE TRAIN ISSUES, TO SPEED CONTROL PROBLEMS AND MORE WHERE PEOPLE ARE HAVING MAJOR SYSTEM PIECES REPLACED 2-3 TIMES IN THE FIRST FEW MONTHS THEY OWN THE CARS.