NHTSA Complaint #10970790 — 2012 DODGE AVENGER

HEATER ONLY BLOWS COLD AIR ON PASSENGER SIDE. I HAVE BEEN TOLD THIS IS CASING SAND CLOGGING THE RADIATOR, HEATER CORE AND THE OIL COOLER. THIS HAPPENS AS A RESULT OF THE HEATER CORE BEING THE WRONG SIZE AND CHRYSLER FIXING THE ISSUE BY CASTING IT IN PLACE. THIS IS A SAFETY ISSUE FOR THOSE OF US WHO LIVE IN STATES WHERE THE WINTER GETS BAD. WHILE DRIVING IN INCLEMENT WEATHER THE SNOW, ICE, OR SLEET WILL BEGIN TO ACCUMULATE ON THE WINDSHIELD AND PASSENGER WINDOW. THE SAD PART IS THAT THIS IS THE SECOND DODGE AVENGER I HAVE HAD WITH THIS ISSUE AND ON BOTH OCCASIONS I HAVE BEEN TOLD IT IS NOT COVERED UNDER THE POWERTRAIN WARRANTY. THE BUMPER TO BUMPER WARRANTY HAS EXPIRED BOTH TIMES BEFORE THIS HAS BECOME AN ISSUE. CHRYSLER NEEDS TO TAKE OWNERSHIP OF THIS DEFECT AND FIX IT BEFORE IT CAUSES A DEATH. TO HAVE THIS REPAIR DONE COSTS $2500 WITH NO GUARANTEE THAT IT WILL LAST.