NHTSA Complaint #10968781 — 2015 SUBARU XV CROSSTREK

EVERY FEW MONTHS THE ENGINE DROPS TO AN IDLE STATE FOR AT LEASE ONE SECOND JUST AFTER ACCELERATOR PEDAL IS PRESSED. SO WHEN EXPECTING POWER FOR URGENT ACCELERATION, THERE IS INITIAL MOMENTARY POWER, PROPELLING THE CAR ONTO A BUSY ROAD, FOR EXAMPLE, THEN ENGINE RPM DROPS TO IDLE AND CAR STOPS ACCELERATING FOR A SECOND OR MORE BEFORE POWER STARTS TO RETURN. THIS USUALLY WILL OCCUR SEVERAL TIMES OVER THE COURSE OF A FEW DAYS AND THEN CLEARS UP BY ITSELF FOR ANOTHER FEW MONTHS BEFORE THE HAZARD REOCCURS. RETURNED TO THE DEALERSHIP NUMEROUS TIMES AND THEY SAY IF THE MECHANIC CAN'T REPEAT THE PROBLEM, THERE IS NOTHING SUBARU CAN DO. THE CAR HAS EXHIBITED THIS PROBLEM SINCE NEW. AT ONE POINT I FOUND THAT IT SEEMED THAT CELL PHONE EMI COUPLING INTO THE CAR'S WIRING HARNESS HAD MADE THE PROBLEM WORSE. IN THAT CASE THE ENGINE WOULD DROP TO AN IDLE FOR UP TO THREE SECONDS AND WOULD OCCUR MORE FREQUENTLY. TO DATE NO COMPONENTS HAVE BEEN REPLACED BY SUBARU. AT THIS POINT I WOULD LIKE SUBARU TO BUY BACK THE CAR BECAUSE OF THIS CYCLICAL SAFETY HAZARD, WHERE THE ENGINE UNEXPECTEDLY YET INFREQUENTLY DROPS TO AN IDLE STATE. I'VE GOT ABOUT 21 PAGES OF EMAIL CORRESPONDENCE WITH SUBARU REGARDING THIS PROBLEM AND AND THEY HAVE YET TO OFFER ANY PLAN OF ACTION.