NHTSA Complaint #10968601 — 2007 FORD FOCUS

TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHILE SLOWING DOWN TO 5 MPH TO APPROACH AN INTERSECTION, THE VEHICLE DROVE OVER A POTHOLE. THE CONTACT LOST CONTROL OF THE VEHICLE, BUT MANAGED TO APPLY THE BRAKES TO STOP THE VEHICLE. THE CONTROL ARM ASSEMBLY WAS RUSTED AND SPLIT IN HALF, THE PLASTIC SHROUD WAS RIPPED, AND THE FENDER ON THE PASSENGER SIDE WAS PUSHED INTO THE FRONT PASSENGER DOOR, WHICH MADE THE DOOR DIFFICULT TO OPEN AND CLOSE. THE VEHICLE WAS TOWED TO A RESIDENTIAL HOME WHERE IT WAS DIAGNOSED. THE INDEPENDENT MECHANIC DETERMINED THAT THE LOWER CONTROL ARM FAILED. THE CONTROL ARM FAILURE WAS REPAIRED BY THE INDEPENDENT MECHANIC. THE CONTACT DID NOT NOTIFY THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000. ..UPDATED 06/08/17 *BF *AS