NHTSA Complaint #10968257 — 2017 FORD EXPLORER

WHILE THE ENGINE IS STARTED THE ODOR AND AILMENTS ARE MUCH MORE PRESENT BUT THERE IS STILL A PRESENCE OF AN ODOR INSIDE THE CABIN AND AILMENTS STILL IMPACT DRIVER WHEN VEHICLE IS IN THE OFF POSITION. MULTIPLE DRIVERS PRESENTED SIMILAR ALIMENTS SUCH AS SEVERE HEADACHES THAT LASTED SEVERAL HOURS AFTER THE EXPOSURE, RUNNY NOSE, BLOODY NOSE AND LIGHT HEADED/DIZZINESS.VEHICLE HAS BEEN BROUGHT BACK AND FORTH TO FORD AND THEY REPLACED/REPROGRAMMED HVAC SYSTEM, REMOVED REAR BUMPER, REPLACED REAR BODY VENT, AND REAR TRIM. FORD ALSO REPLACED EXHAUST SYSTEM. FORD SERVICE CENTER HAS BEEN WAITING FOR FORD CORPORATE (HOTLINE) TO GET BACK TO THEM WITH OUR NEXT STEPS BECAUSE THE ODOR AND AILMENTS ARE STILL OCCURRING. WE HAVE CONTACTED FORD CORPORATION, FORD SERVICE CENTER AND FORD CREDIT AND NO ONE IS ABLE TO HELP ME OR RECTIFY THIS SITUATION. I AM EXTREMELY CONCERNED FOR MY HEALTH AS WELL AS MY WIFE AND OUR 6 MONTH OLD DAUGHTER DUE TO THIS ISSUE.