NHTSA Complaint #10967133 — 2004 PONTIAC GRAND AM

AIR BAGS issue reported to NHTSA

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Crash

Complaint Details

ODI Number	10967133
Vehicle	2004 PONTIAC GRAND AM
Component	AIR BAGS
Date of Incident	December 14, 2016
Date Filed	March 20, 2017
Mileage	170,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNED A 2004 PONTIAC GRAND AM. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AND ATTEMPTING TO TURN, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE BECAME DIFFICULT TO STEER AND CAUSED THE DRIVER TO CRASH INTO A SNOWPLOW. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY AND THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED. THE DRIVER DID NOT RECEIVE ANY INJURIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) AFTER THE FAILURE OCCURED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

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