NHTSA Complaint #10778269 — 2004 PONTIAC GRAND AM

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10778269
Vehicle	2004 PONTIAC GRAND AM
Component	AIR BAGS
Date of Incident	September 26, 2015
Date Filed	September 28, 2015
Mileage	131,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE REVERSING, THE IGNITION KEY WAS ENCOUNTERED AND FELL OUT OF THE IGNITION SWITCH CAUSING THE VEHICLE TO STALL. THE VEHICLE FAILED TO RESTART AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH HAD NO CONNECTION TO THE STARTER. AS A RESULT, THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,000. UPDATED 12/03/15*LJ; UPDATED 4/10/18 *JB *TR

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