2004 PONTIAC GRAND AM — Problems, Recalls & Safety Data

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N/A

Safety Rating

402

Owner Complaints

34 Crashes 10 Fires 1 Death

4

Recalls

ACTIVE RECALL

13

Service Bulletins

0

Investigations

Overview of the 2004 PONTIAC GRAND AM

The 2004 PONTIAC GRAND AM has received a total of 402 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:IGNITION, EXTERIOR LIGHTING, FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES. 13 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Electrical System (112 complaints), Exterior Lighting (30 complaints), and Engine (17 complaints).

Recalls for the 2004 PONTIAC GRAND AM

NHTSA has recorded 4 recalls for the 2004 PONTIAC GRAND AM, potentially affecting up to 5,897,587 vehicles.

Recall 14V400000 — ELECTRICAL SYSTEM:IGNITION

| 5,877,718 vehicles affected

Defect: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model...

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's...

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Recall 09E012000 — EXTERIOR LIGHTING

| 16,270 vehicles affected

Defect: SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Consequence: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Remedy: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

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Recall 07E021000 — FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES

| 742 vehicles affected

Defect: CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.

Consequence: FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.

Remedy: DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.

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Recall 04V301000 — FUEL SYSTEM, GASOLINE:STORAGE

| 2,857 vehicles affected

Defect: CERTAIN PASSENGER VEHICLES MAY HAVE BEEN BUILT WITH A FUEL TANK THAT DOES NOT MEET SPECIFICATION. A WELD ON THESE FUEL TANKS MAY BE INSUFFICIENT, RESULTING IN A FUEL LEAK.

Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy: DEALERS WILL INSPECT THE FUEL TANK, AND REPLACE IT, IF NECESSARY. OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438 OR PONTIAC AT 1-800-620-7668.

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Owner Complaints for the 2004 PONTIAC GRAND AM

402 complaints have been filed with NHTSA for the 2004 PONTIAC GRAND AM. Below is a breakdown by vehicle component.

Electrical System
Complaints: 112 5 Crashes 5 Fires 1 Injury
Exterior Lighting
Complaints: 30 1 Crash
Engine
Complaints: 17 1 Fire
Air Bags
Complaints: 16 9 Crashes 4 Injuries
Vehicle Speed Control
Complaints: 13 1 Crash
Electrical Systemignitionanti Theftcontrol Module
Complaints: 12
Steering
Complaints: 12 6 Crashes 2 Fires 2 Injuries 1 Death
Structure
Complaints: 11
Exterior Lightingturn Signal
Complaints: 9
Unknown Or Other
Complaints: 9
Exterior Lightinghazard Flashing Warning Lightsswitch
Complaints: 8
Power Train
Complaints: 8
Electronic Stability Control Esc
Complaints: 7
Fuelpropulsion System
Complaints: 7 1 Fire
Service Brakes
Complaints: 7 1 Crash
Service Brakes Hydraulic
Complaints: 7
Engine And Engine Coolingengine
Complaints: 6
Structurebody
Complaints: 6 1 Crash 2 Injuries
Electrical Systemignition
Complaints: 5
Electrical Systemignitionswitch
Complaints: 5 1 Crash
Air Bagsfrontal
Complaints: 4 4 Crashes 7 Injuries
Electrical Systemwiringinteriorunder Dash
Complaints: 4
Engine And Engine Cooling
Complaints: 4
Exterior Lightingturn Signalswitch
Complaints: 4
Suspension
Complaints: 4 1 Crash 2 Injuries
Tires
Complaints: 4 1 Crash
Vehicle Speed Controlaccelerator Pedal
Complaints: 4 1 Crash
Equipment
Complaints: 3
Exterior Lightinghazard Flashing Warning Lights
Complaints: 3 1 Fire
Exterior Lightingturn Signalflasher Unit
Complaints: 3
Seat Belts
Complaints: 3 1 Crash 2 Injuries
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
Complaints: 3
Visibility
Complaints: 3
Fuel System Gasoline
Complaints: 2
Fuel System Gasolinedeliveryfuel Pump
Complaints: 2
Interior Lighting
Complaints: 2
Latcheslockslinkages
Complaints: 2
Power Trainautomatic Transmission
Complaints: 2
Steeringhydraulic Power Assistpump
Complaints: 2
Structurebodydoor
Complaints: 2 1 Injury
Suspensionfrontmacpherson Strut
Complaints: 2
Visibilitypower Window Devices And Controls
Complaints: 2
Visibilitywindshield
Complaints: 2
Visibilitywindshield Wiperwasher
Complaints: 2
Air Bagsfrontalsensorcontrol Module
Complaints: 1
Electrical System Instrument Clusterpanel
Complaints: 1
Electrical System12v24v48v Battery
Complaints: 1
Electrical Systemhorn
Complaints: 1
Electrical Systemignitionmodule
Complaints: 1
Electrical Systemstarter Assembly
Complaints: 1
Electrical Systemwiringfuses And Circuit Breakers
Complaints: 1
Engine And Engine Coolingcooling Systemradiator Assembly
Complaints: 1
Engine And Engine Coolingexhaust Systememission Control
Complaints: 1
Equipmentapplianceair Conditioner
Complaints: 1
Exterior Lightinghazard Flashing Warning Lightsunit
Complaints: 1
Fuel System Gasolinestorage
Complaints: 1
Fuel System Gasolinestoragetank Assembly
Complaints: 1
Fuel System Otherstoragetank Assemblypressure Relief Devices
Complaints: 1
Power Trainclutch Assemblypedalhand Levermotorcycle
Complaints: 1
Seats
Complaints: 1
Service Brakes Air
Complaints: 1
Service Brakes Hydraulicfoundation Componentshoses Linespiping And Fittings
Complaints: 1
Steeringhydraulic Power Assist System
Complaints: 1
Structureframe And Members
Complaints: 1
Suspensionrear
Complaints: 1 1 Crash 3 Injuries
Tiresbead
Complaints: 1
Tiressidewall
Complaints: 1
Vehicle Speed Controlcruise Control
Complaints: 1
Visibilityrearview Mirrorsdevices
Complaints: 1
Wheels
Complaints: 1
Wheelsrim
Complaints: 1

Most Recent Complaints

#11440526 | POWER TRAIN | | N/A miles
NHTSA # 14V400, Mfg. Campaign # N140350 Was informed about this recall and called the number given to me by Pontiac (South County Buick GMC 2202 National City Blvd. National City CA 91950, (619) 477-4462) but all I got was endless automated messages. The one real person I talked to was rude and sounded like she was about to quit her job and gave me a number to call which was the same as the one I started with! This defect is putting my family at risk and the type of non-service I am receiving from Pontiac is truly a disgrace! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
#11331824 | ELECTRICAL SYSTEM | | 132,483 miles
ON MULTIPLE OCCASIONS, I HAVE TO GO THROUGH A TIMELY SECURITY RE-SET PROCEDURE DUE TO THE SYSTEM DISABLING MY ABILITY TO START MY CAR. I HAVE READ THAT THIS IS A RECURRING ISSUE WITH OTHER CAR OWNERS LIKE MINE. THE VEHICLE IS STATIONARY WHEN THIS HAPPENS. IT HAPPENS AT RANDOM TIMES. *TR
#11232776 | AIR BAGS | | 130,700 miles Crash
I WAS THE OWNER OF THE CAR AND SOMEONE ELSE WAS DRIVING AND FILED A CLAIM. I WANT TO KNOW WHY I DID NOT GET ANYTHING IN THE LAW SUIT HER NAME IS [XXX] AT THE TIME SHE LIVED AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
#11222967 | ENGINE | | 120,000 miles
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO ACCELERATE ON ITS OWN. THE CONTACT EXITED THE INTERSTATE AND ATTEMPTED TO BRAKE AS THE TRANSMISSION MADE AN ABNORMALLY LOUD SOUND. THE CONTACT PULLED INTO A FUEL STATION, RAISED THE HOOD, AND OBSERVED SMOKE COMING FROM THE ENGINE. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE CONTACT WAITED A WHILE AND THEN DROVE HOME WITH THE BRAKE PEDAL DOWN TO THE FLOORBOARD. THE CONTACT'S HUSBAND WAS A MECHANIC AND DIAGNOSED THE VEHICLE, BUT NO FAILURE CODE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
#11222967 | SERVICE BRAKES | | 120,000 miles
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO ACCELERATE ON ITS OWN. THE CONTACT EXITED THE INTERSTATE AND ATTEMPTED TO BRAKE AS THE TRANSMISSION MADE AN ABNORMALLY LOUD SOUND. THE CONTACT PULLED INTO A FUEL STATION, RAISED THE HOOD, AND OBSERVED SMOKE COMING FROM THE ENGINE. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE CONTACT WAITED A WHILE AND THEN DROVE HOME WITH THE BRAKE PEDAL DOWN TO THE FLOORBOARD. THE CONTACT'S HUSBAND WAS A MECHANIC AND DIAGNOSED THE VEHICLE, BUT NO FAILURE CODE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

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Safety Rating for the 2004 PONTIAC GRAND AM

NHTSA has not yet tested the 2004 PONTIAC GRAND AM in its New Car Assessment Program.

Technical Service Bulletins for the 2004 PONTIAC GRAND AM

General Motors, LLC has issued 13 technical service bulletins (TSBs) for the 2004 PONTIAC GRAND AM. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

060847001N — ELECTRICAL SYSTEM

This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.

10-00-89-017X — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to find growing concerns around them.

07272004 — ELECTRICAL SYSTEM

INTERMITTENT OR INOPERATIVE FUNCTIONS OF THE WINDSHIELD WIPERS, THE TRUNK RELEASE, THE RADIO, THE TURN SIGNAL LAMPS, POWER MIRRORS, THE AIRBAG LAMP, DOOR LOCKS, THE STOP LAMPS, HAZARD LAMPS, HEATER AND AIR CONDITION SYSTEMS, POWER SEAT, OR A WATER LEAK ON THE DRIVER SIDE OF THE VEHICLE WITH THE DRIVER...

07142004 — ELECTRICAL SYSTEM

NUMEROUS INTERMITTENT OR HARD FAILURE ELECTRICAL PROBLEMS. *EH

040730021 — POWER TRAIN

GROWL OR HOWL TYPE NOISE FROM TRANSMISSION/ENGINE COMPARTMENT DURING LIGHT TO MODERATE ACCELERATION FROM A STOP. *TT

040857003 — STRUCTURE:BODY

WATER LEAK IN TRUNK. *EH

03242004 — STRUCTURE:BODY:DOOR

DIRTY OR MARKED DOOR PANELS AT DELIVERY. *TT

01525 — ENGINE AND ENGINE COOLING:ENGINE

ENGINE STALL HESITATION STUMBLE WITH NO DIAGNOSTIC TROUBLE CODES (DTCS). *TT

01528 — ENGINE AND ENGINE COOLING:ENGINE

INTERMITTENT STALL, ROUGH IDLE, MISFIRE OR MALFUNCTION INDICATOR LAMP (MIL) WITH DIAGNOSTIC TROUBLE CODE (DTC) P0300. SIT BULLETIN 1406556. *TT

3078 — VISIBILITY:WINDSHIELD WIPER/WASHER

WINDSHIELD WIPERS THAT MAY STALL IN MID SWIPE, NOT TURN ON, OR TURN OFF. *TT

Showing 10 of 13 technical service bulletins.

NHTSA Investigations for the 2004 PONTIAC GRAND AM

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the PONTIAC GRAND AM

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Other PONTIAC Models

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