NHTSA Complaint #10966697 — 2005 DODGE DURANGO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10966697
Vehicle 2005 DODGE DURANGO
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 268,916 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

WHILE TRAVELING ON I-90 EASTBOUND AT 70 MPH MY 05 DODGE DURANGO SUDDENLY LOST MOMENTUM AND THE ENGINE RPM WENT UP. I MANAGED TO GET TO THE SHOULDER SAFELY. THE ENGINE WAS STILL RUNNING AND THE VEHICLE STILL IN GEAR BUT THE VEHICLE FAILED TO MOVE. THE VEHICLE WAS TOWED TO A REPAIR FACILITY JUST OFF THE NEXT CLOSEST EXIT. EXAMINATION SHOWED THE TRANSMISSION FLUID WAS OKAY, THE REPAIR FACILITY FOUND THE TORQUE CONVERTER HAD BEEN STRIPPED OUT. THIS VEHICLE HAD BEEN DISPLAYING PROBLEMS WITH THE TRANSFER CASE SHIFTING WITHOUT TOUCHING THE SELECTOR SWITCH. ALSO YOU COULD HEAR THE TRANSFER CASE MOTOR ACTIVATING WHILE UNLOCKING THE DOORS ??? RESEARCH HAS SHOWN THAT THERE ARE MANY SUCH INCIDENCES OF PROBLEMS WITH THIS VEHICLE. REPAIR COSTS ME $1403. BUT THE VEHICLE IS STILL DOING THE SAME THING. THERE ARE REPORTS OF PEOPLE CHANGING OUT PARTS WITH NO FIX. I FEEL THIS VEHICLE IS UNSAFE AND THE DEALER SHOULD RECALL BEFORE SOMEONE GETS KILLED. REPAIR FACILITY SAID MY TORQUE CONVERTER HAD BEEN TOTALLY STRIPPED OUT AS A RESULT OF WHATEVER CAUSED THE PROBLEM. I AM DISHEARTENED AS I LIKE THIS VEHICLE BUT CAN'T AFFORD TO SPEND THOUSANDS OF DOLLARS CHASING A FIX THAT MANY INCLUDING DEALERS HAVE BEEN UNABLE TO RESOLVE. WHATEVER ASSISTANCE WOULD BE GREATLY APPRECIATED. SEE HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T4148_DS482593

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