NHTSA Complaint #10966408 — 2014 TOYOTA CAMRY

BUBBLE ON INSIDE OF RR TIRE, SUGGEST REPLACING 215-55-17 BRIDGESTONE POTENZA. WOLFCHASE TOYOTA MAY HAVE REPLACED TIRE ON RF OF CAR, NOT RR. I CAN ONLY PRESUME BUBBLE MAY STILL BE ON TIRES WHICH WERE SUPPOSEDLY ROTATED. ANOTHER DESCRIPTION ON FIRST PAGE OF OWNER'S RECEIPT STATES "C/R REPLACE TIRE THAT HAS A BUBBLE ON IT. REPLACED RIGHT FRONT TIRE." I CANNOT TELL WHICH TIRE WAS REPLACED, OR IF ANY WERE REPLACED. DRIVING WITH A BUBBLE ON A TIRE MAY CAUSE LOSS OF CONTROL OF THE VEHICLE. I ONLY HAD 24.983 MILES ON THE TIRES, BUT WOLFCHASE TOYOTA REQUIRED FULL PURCHASE PRICE OF $211,15 FOR REPLACEMENT TIRE AND MISIDENTIFIED WHERE THEY REPLACED THE TIRE. WOLFCHASE PROVIDED NO ROAD HAZARD OR WARRANTY ON THE TIRE BECAUSE REP SAID I FAILED TO PURCHASE THIS COVERAGE WHEN THE CAR WAS NEW. I TOLD THE REP THAT I WAS NOT TOLD I NEEDED TO BUY THE COVERAGE WHEN I PURCHASED THE CAR. BASED ON YOUR DATABASE, BRIDGESTONE HAS HAD BUBBLE PROBLEMS ON THEIR TIRES WHICH HAS CAUSED ACCIDENTS. WOLFCHASE TOYOTA FAILED TO SHOW ME THIS TIRE WITH A BUBBLE WHICH HAS BEEN A CUSTOMARY PRACTICE AT OTHER SERVICE PLACES THAT I'VE GONE TO.