NHTSA Complaint #10966325 — 2009 DODGE RAM 1500

FUEL TANK RETAINING STRAP DETACHED FROM FRAME CROSS-MEMBER CAUSING FUEL TANK TO HANG UNSECURED UNDER VEHICLE CAUSING POTENTIAL CATASTROPHIC CONSEQUENCES! DODGE DEALERSHIP STATES FRAME STRUCTURE RUSTED DUE TO BAD DESIGN, MANUFACTURER FAILED TO DESIGN A MOISTURE DRAIN INTO THE BOXED FRAME WHICH CAUSED THE STRAP ATTACHMENT POINT TO GIVE AWAY. DEALER STATES NON-REPAIRABLE ** NON-DRIVEABLE! FIAT CHRYSLER AUTOMOTIVE CUSTOMER ASSISTANCE REFUSED ANY ASSISTANCE IN RENDERING ANY TYPE OF RESOLUTION. NO CONCERN REGARDING POSSIBILITY OF HAVING FUEL TANK FALLING FROM VEHICLE. I MENTIONED LATER YEAR PRODUCTION OF SAME MODEL HAS A NEW DESIGNED CROSS-MEMBER. THIS SUBSTANTIATES A KNOWN FAILURE/DESIGN FLAW. I AM REQUESTING NHTSA TO PLEASE INVESTIGATE AND ISSUE A SAFETY RECALL. A <7 YEAR OLD VEHICLE SHOULD NOT HAVE A FRAME STRUCTURE RUST TO POINT OF RENDERING VEHICLE UNSAFE AND UNDRIVEABLE. PLEASE HELP! NEEDS ADDRESSED BEFORE SOMEONE SUFFERS INJURY OR WORSE. ALSO NEED HELP MOTIVATING MANUFACTURER TO RIGHT A WRONG. PREFERRABLY NOT AT MY (CONSUMERS) EXPENSE. THANKS [XXX] **HAVE SEVERAL MORE PICTURES, COULD ONLY ATTACH ONE FOR SOME REASON** UPDATED 08/11/17 *BF UPDATED 8/25/2017*JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB