NHTSA Complaint #10966211 — 2016 FORD EDGE

MY FORD EDGE HAD A SUDDEN DECELERATION AND A DANGEROUS LOSS OF POWER IN THE MIDDLE OF A BUSY CITY INTERSECTION CAUSING ONCOMING TRAFFIC TO COME TO A HALT. THE SUV IS NOW CAUSING A TRAFFIC JAM WITH MY FAMILY LOOKING AT ON COMING TRAFFIC. THANK GOODNESS WE DID NOT HAVE AN ACCIDENT. RIGHT AFTER THAT EPISODE, THE TRANSMISSION JERKED SO HARD WE BOUNCED FORWARD AND BACKWARDS IN OUR SEATS. AGAIN, THE CAR HAD A LOSS OF POWER. SINCE THAT TIME, MY FORD EDGE EXPERIENCED TWO OTHER EPISODES. FORD MARKETED AND SOLD THIS VEHICLE AS NEW WITH A DEFECTIVE ELECTRONIC THROTTLE BODY CONTROL. HOW DO I KNOW THAT? WHEN I TOOK THE CAR TO BOB TOMES FORD DEALERSHIP, I WAS TOLD THE THROTTLE BODY CONTROL HAD BEEN REPLACED AT 1000 MILES. THEY SOLD THE CAR AS A NEW VEHICLE OFF THE LOT WITHOUT REVEALING IT HAD BEEN DRIVEN AS A DEMO VEHICLE. WE BOUGHT THE CAR WITH 1800 MILES THINKING IT HAD BEEN ON THE LOT FOR LONG PERIOD OF TIME AND DRIVEN FROM ANOTHER DEALERSHIP. FORD OWES THE CONSUMER AN ADVERTISING CAMPAIGN ABOUT HE DANGERS OF SUDDEN UNINTENDED DECELERATION AND EDUCATE CONSUMERS ABOUT THEIR PRE-PURCHASE LEGAL RIGHTS ONCE FACTS ARE KNOWN. THOUSANDS OF OWNERS ARE IN DANGER BECAUSE FORD REFUSES TO ACT MORALLY AND CHOOSING PROFIT BEFORE RESPONSIBILITY.