NHTSA Complaint #11300485 — 2016 FORD EDGE

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11300485
Vehicle	2016 FORD EDGE
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	January 7, 2020
Date Filed	January 20, 2020
Mileage	37,850 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

GOT CODES FOR NO STEERING ASSIST FAULT AND NO ADVANCE TRAC, MEANING NO POWER STEERING AND NO AWD. THERE ARE RECALLS FOR THIS BUT WAS TOLD, MY CAR DIDN'T APPLY BECAUSE NOT MADE AT THE PLANTS THEY WERE MADE. TOOK MY CAR TO A FORD DEALERSHIP, HAD THEM LOOK AT IT, AFTER DISCONNECTING BATTERY FOR 10 MINUTES, BOTH CAME BACK, BUT SAID RACK AND PINION WAS BAD? MY CAR JUST PAST THE 36,000 MILES IN GARAGE MILES WERE 38804. THIS CAR ONLY DRIVES ON PAVED ROADS, NOT ALL NEW PAVED BUT GOOD ROADS. 'HOW CAN THIS BE PART BE BAD WITH JUST 2000 MILES OVER COVERAGE? WHY IS IT BAD AT THIS MILEAGE? NOT HAPPY TO HAVE TO PAY $2600.00 TO REPLACE AT SUCH LOW MILLAGE? SOMETHING WAS BAD WITH THIS PART FROM THE START!!! IF I HAVE TO REPLACE THIS PART AND NOT COVERED BY FORD PLUS MY COST TO I PAID TO HAVE THEM LOK AT IT. I WILL NEVER BUY ANOTHER FORD, BUILT TOUGH MY ASS!!! PLANTS

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Other ELECTRONIC STABILITY CONTROL (ESC) Complaints

#11298960 — January 13, 2020 — WHILE DRIVING THE VEHICLE ON THE INTERSTATE, THREE DIFFERENT TIMES IT SUDDENLY, WITHOUT WARNING, LOST ALL POWER AND S...

#11186333 — March 13, 2019 — WHEN COMING TO A STOP AT AN INTERSECTION THE PROXIMITY SENSORS GO OFF INADVERTENTLY FREQUENTLY WHEN THERE IS NO OBJEC...

#11162075 — December 17, 2018 — LOST CONTROL ON MY STEARING DRIVING TO MY WORK THIS MORNING. I WAS DRIVING ON STRAIGHT ROAD WHEN I STARTED EXPECTING ...

#11066851 — February 4, 2018 — PLEASE ALLOW ME TO QUALIFY THIS DOCUMENTATION BY STATING THAT WE HAVE NOT YET BROUGHT THIS AUTO BACK TO THE DEALER AT...

#10971921 — April 11, 2017 — I BOUGHT MY EDGE BRAND NEW IN LATE JULY OF 2016 AND HAD NOT EXPERIENCED ANY PROBLEMS UP UNTIL MARCH OF 2017 (ONE MONT...

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