NHTSA Complaint #10960106 — 2006 SATURN ION

IN OCTOBER OF LAST YEAR (2016) I STARTED SMELLING GAS REALLY BAD SO I TOOK MY CAR TO A LOCAL REPAIR SHOP AND HAD IT CHECKED OUT (MY LOCAL DEALERSHIP IS ABOUT 20 MILES AWAY). THEY SAID IT WAS THE FUEL PUMP AND IT NEEDED TO BE REPLACED RIGHT AWAY AND IN MY MIND ALL I WAS THINKING WAS MY CAR COULD CATCH ON FIRE SO I HAD THEM REPAIR IT RIGHT AWAY( $437.79). LATER I FIND OUT THAT IS UNDER A SPECIAL COVERAGE RECALL AND IT COULD ONLY BE REPAIRED BY THE DEALERSHIP FOR THE REPAIRS TO BE COVERED. I CONTACTED CUSTOMER CARE AND WAS TOLD TO SUBMIT THE PAPERWORK AND THEY WOULD CHECK INTO IT . I SUBMITTED PAPERWORK IN JANUARY 2017 AND HAVE WAITED FOR RESPONSE , NOW IN MARCH 2017 I DECIDE TO CONTACT THEM BECAUSE I HAVE HAD NO NEED THEY TELL ME THAT MY REQUEST WAS DENIED BECAUSE THE REIMBURSEMENT CAMPAIGN ENDED IN 2014. I WAS TOLD THAT IF I HAVE THE PROBLEM AGAIN THEY WOULD BE HAPPY TO REPAIR IT AT THE DEALERSHIP. MY CAR IS 11 YEARS OLD AND 104,050 MILES ON IT. I WOLD HOPE THAT THE PUMP WOULD LAST LONGER THAN A FEW THOUSAND MILES BECAUSE FROM WHAT I UNDERSTAND IT HAS A MILEAGE CAP. SO IN SHORT I AM OUT ALMOST $500.00 .