NHTSA Complaint #10960026 — 2012 TOYOTA SIENNA

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. WHILE DRIVING 40 MPH, THE REAR PASSENGER SLIDING DOOR OPENED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS NO FAULT CODE AND THE MECHANIC WAS NOT ABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE RECURRED WITH BOTH THE DRIVER AND PASSENGER SLIDING DOORS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 06/01/17*LJ THE CONSUMER STATED THE SLIDING DOOR OPENED WHILE DRIVING AND ALSO PARKED FREEING A PET DOG. THE ELECTRIC DOORS WERE USED TO PUT A WHEEL CHAIR IN THE VEHICLE. THE MANUFACTURER SUGGESTED TO DISCONNECT THE ELECTRIC DOORS BY REMOVING THE FUSES INDEFINITELY. UPDATED 09/06/2017*JS