NHTSA Complaint #10959540 — 2016 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10959540
Vehicle 2016 FORD ESCAPE
Component STEERING
Date of Incident
Date Filed
Mileage 5,213 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

IN JULY,, 2016 THE "STEERING ASSIST FAULT" SENSOR LIGHT CAME ON AS I WAS BACKING OUT OF DRIVEWAY. I WAS UNABLE TO TURN WHEEL. THE CAR WAS TOWED TO DEALERSHIP WHERE PURCHASED WHERE THEY FOUND A "FAULTY STEERING RACK" THAT, I ASSUME WAS REPAIRED. TODAY, MARCH 8, 2017 I WAS PARKING THE VEHICLE IN TOWN AND THE "STEERING ASSIST FAULT" SENSOR LIGHT CAME ON AGAIN. I WAS UNABLE TO TURN THE WHEEL. IT WAS, AGAIN, TOWED TO THE SAME DEALERSHIP. LUCKILY, BOTH TIMES I WAS NOT IN TRAFFIC BUT ON A SIDE STREET. IF THIS HAD HAPPENED WHILE ON A HIGHWAY OR A MAJOR ROAD THINGS MAY HAVE TURNED OUT DIFFERENTLY AND COULD HAVE BEEN LIFE-THREATENING.

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