NHTSA Complaint #10957301 — 2017 JEEP GRAND CHEROKEE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10957301
Vehicle	2017 JEEP GRAND CHEROKEE
Component	STRUCTURE:BODY
Date of Incident	February 11, 2017
Date Filed	February 27, 2017
Mileage	1,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

DRIVING IN THE NE AFTER THE HIGHWAY DEPT. SPREAD THE SLURRY TO COMBAT ICE MY BRAND NEW JEEP GRAND CHEROKEE 2017, COLOR IVORY, STAINED. THE TRUCK WAS DRIVEN ON THE HIGHWAY AS WELL AS SECONDARY ROUDS. AFTER WASHING THE VEHICLE I DISCOVERED THE WHEEL WELL AND ITS SIDES STAINED FROM THE SLURRY. BROUGHT IT TO MEADOWLANDS OF CARMEL WHERE IT WAS PURCHASED. THEY INDICATED THEY HAD SEEN THIS BEFORE HOWEVER CHRYSLER WILL NOT COVER CHEMICAL REACTION. THIS TELLS ME THEY ARE AWARE OF THE ISSUE AND HAVE PRODUCED A PRODUCT THAT CANNOT HANDLE NORMAL USE. THIS IN REALITY IS A DEFECT IN THE PAINT. CHRYSLER CASE NUMBER 31176230

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