NHTSA Complaint #10957198 — 2012 PORSCHE CAYENNE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10957198
Vehicle	2012 PORSCHE CAYENNE
Component	POWER TRAIN
Date of Incident	February 23, 2017
Date Filed	February 27, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

PORSCHE CAYENNE 2012. HAS TRANSMISSION CASING ISSUES AND THEY ARE NOT RECALLING IT! HAD TRANSMISSION CASING REPLACED WITH UNMODIFIED PART AND IN LESS THAT 25K ITS BROKEN AGAIN. WORRY ABOUT MY SAFETY ON THE ROAD AS IM TRAVELING WITH KIDS AND ELDERLY A LOT. THEY COVERED FIRST EMPLACEMENT AS THE VEHICLE WAS UNDER WARRANTY, BUT REFUSE TO COVER SECOND REPLACEMENT LABOR COSTS! ITS UNACCEPTABLE! PORSCHE DOES NOT HONOR THEIR QUALITY, WHEN THE PART WAS REPLACED UNMODIFIED IN 2015, THEY WERE FULLY AWARE THAT THIS WOULD BE A PROBLEM DOWN THE ROAD AND SURE ENOUGH, IT IS!! $650 DOLLARS IN LABOR MUST HAVE BEEN COVERED AS WAS THE SECOND REPLACEMENT PART!!

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