NHTSA Complaint #11235031 — 2012 PORSCHE CAYENNE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11235031
Vehicle	2012 PORSCHE CAYENNE
Component	POWER TRAIN
Date of Incident	July 22, 2019
Date Filed	July 26, 2019
Mileage	47,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

2012 PORSCHE CAYENNE WITH 47,000 MILES. NOTICED JERKING WHEN TURNING LEFT AND SOME SLIPPAGE IN TRANSMISSION. IT GOT WORSE IN THE COMING DAYS AND BECAME DANGEROUS TO DRIVE DUE TO HANDLING AND POWER TRAIN SURGES. I TOOK IT TO SOUTHPOINT PORSCHE IN DURHAM, NC, THIS WEEK AND WAS TOLD IT NEEDS A NEW $4,435 TRANSFER CASE. A LOCAL PORSCHE SHOP DIRECTED ME TO REVIEWS WHICH NOTE THE SAME 'KNOWN' ISSUE - DUE TO A KNOWN DEFECT THAT DRAINS FLUID BY TRANSFER CASE AND GETS MOISTURE INTO THE CASE. PORSCHE HAS ISSUED CORRECTIVE INSTRUCTIONS FOR REPAIRS BUT NO RECALL (KNOWN) OR CALLBACK TO REPAIR AT THEIR COST. TRANSMISSION CAN LOCK UP DURING DRIVING CAUSING SERIOUS INJURIES OR DEATH. I ASKED DEALERSHIP TO CONTACT PORSCHE AND REGIONAL REP AND TO SHARE MY CONCERNS AND LINKS TO FORUMS WHERE THIS ISSUE IS OUTLINED IN MANY OTHER PORSCHE CAYENNE CASES.

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Other POWER TRAIN Complaints

#11321883 — April 22, 2020 — THE TRANSFER CASE IS FAULTY. IT WAS REPLACED AT 26,000 MILES AND NOW IT IS ACTING THE SAME WAY AGAIN AT 48.000 MILES....

#11286672 — December 3, 2019 — THE TRANSFER CASE IN THIS CAR IS FAILING AT 53,000 MILES CAUSING UNSAFE, JERKING ACCELERATION LEADING TO TOTAL BREAKD...

#11235245 — July 27, 2019 — CLUNKING / SURGING (ALMOST FEELS LIKE A MISFIRE) AFTER CAR WARMS UP IN SECOND AND THIRD GEAR. SEEMS TO BE WITH THE T...

#11232081 — July 15, 2019 — THE TRANSFER CASE IN THIS CAR IS FAILING AT 53,000 MILES CAUSING UNSAFE, JERKING ACCELERATION LEADING TO TOTAL BREA...

#11203979 — April 26, 2019 — I GOT THE CAYENNE FROM 2012 IN 01/17/2017 TREE DAYS AFTER BUYING THE SUV TRANSFER CASE WAS NOT WORKING CORRECTLY, WHE...

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