NHTSA Complaint #11321883 — 2012 PORSCHE CAYENNE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11321883
Vehicle	2012 PORSCHE CAYENNE
Component	POWER TRAIN
Date of Incident	March 7, 2020
Date Filed	April 22, 2020
Mileage	47,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE TRANSFER CASE IS FAULTY. IT WAS REPLACED AT 26,000 MILES AND NOW IT IS ACTING THE SAME WAY AGAIN AT 48.000 MILES. I WAS ENTERING THE HWY AND THE CAR JUMPED FORWARD AND SUDDENLY LOST POWER BEFORE JUMPING INTO GEAR. THIS IS NOT SAFE CONSIDERING THERE WAS A CAR IN FRONT OF ME AND BEHIND. DID NOT CAUSE AN ACCIDENT BUT COULD HAVE. DEALER ADMITS THE TRANSFER CASE HAS BEEN A CONSTANT PROBLEM WITH 2011-2017 CAYENNE BUT REFUSES TO TOTALLY COVER REPLACEMENT. THIS IS MY SECOND ISSUE WITH THE TRANSFER CASE AND AFTER SOME LIGHT RESEARCH HAVE COME ACROSS MANY OWNERS WITH ANYWHERE BETWEEN 1 AND 4 REPLACEMENTS. PORSCHE WILL NOT COVER THE TOTAL COST OF THE REPAIR (APPROX. $6500). HOW CAN A COMPANY LIKE PORSCHE BE SO ARROGANT AS TO UNDERSTAND AND ACCEPT IT IS A FAULTY DESIGN BUT NOT MAKE RESTITUTION TO ITS LOYAL CUSTOMERS,

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