NHTSA Complaint #10956560 — 2017 AUDI Q7

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	10956560
Vehicle	2017 AUDI Q7
Component	VISIBILITY/WIPER
Date of Incident	February 23, 2017
Date Filed	February 23, 2017
Mileage	7,926 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

THERE IS A DEFECT WITH THE HEADS UP DISPLAY THAT CAUSES A BRIGHT GLARE TO BE REFLECTED IN THE WINDSHIELD. RIGHT IN THE DRIVERS LINE OF SIGHT. THIS HAPPENS ON SUNNY DAYS AT MIDDAY WHILE DRIVING CERTAIN DIRECTIONS. PLEASE CHECK THE AUDI WORLD FORUM AND YOU WILL SEE POSTINGS OF OTHER PEOPLE WHO HAVE THE SAME PROBLEM. THERE ARE PHOTOS OF THE GLARE AS WELL. SEARCH AUDI Q7 HEAD UP DISPLAY WINDSHIELD GLARE ON THE AUDI WORLD FORUM. LOTS OF PICTURES OF THE GLARE. THE GLARE HAPPENS WHILE DRIVING AND MOVES AROUND AS THE CAR CHANGES DIRECTION. THINK OF A MIRROR REFLECTING LIGHT. THE SHINY SURFACE OF THE HEAD UP DISPLAY CASE REFLECTS A BRIGHT LIGHT ONTO THE WINDSHIELD.

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