NHTSA Complaint #11010309 — 2017 AUDI Q7
ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA
Complaint Details
| ODI Number | 11010309 |
| Vehicle | 2017 AUDI Q7 |
| Component | ELECTRONIC STABILITY CONTROL (ESC) |
| Date of Incident | |
| Date Filed | |
| Mileage | 17,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
WHEN THE STEERING WHEEL IS TURNED THERE IS A SQUEAKY SOUND AS IF SOMETHING IS RUBBING AGAINST SOME OTHER THING. I TOOK IT TO THE DEALERSHIP AND THEY COULDN'T FIGURE OUT THE PROBLEM BUT DID RECOGNIZE THE ISSUE. THEY CHANGED THE WHOLE SUSPENSION AND THE ELECTRICAL STEERING SYSTEM BUT THE NOISE IS STILL THERE. I TOOK MY CAR BACK FROM AND WAS ON A VACATION WHEN NOTICED LARGE AMOUNT OF SMOKE COMING FROM BELOW THE VEHICLE. I PARKED THE CAR ON THE SIDE AND CHECKED FOR FIRE BUT THERE WAS NONE. I LET THE CAR COOL DOWN AND THEN PARKED THE CAR IN THE HOTEL. LATER I DROVE BACK HOME AND HAD A SIMILAR ISSUE OF SMOKE COMING FROM BELOW THE CAR. I HAVE DROPPED THE CAR FOR THE THIRD TIME IN THE LAST 1.5 MONTHS TO THE DEALERSHIP. IT APPEARS THAT THERE IS SOME KIND OF MANUFACTURING FAULT IN IT OR IT'S A LEMON THAT THEY SOLD TO ME. THE CAR WAS STATIONERY WHEN THE SMOKE WAS NOTICED BUT I BELIEVE THAT THE SMOKE MUST BE THERE EVEN IN MOTION AS WELL. THE SQUEAKY SOUND COMES WHEN THE CAR IS IN MOTION AT LOW SPEED SPECIFICALLY WHEN TURNING.
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