NHTSA Complaint #10955189 — 2014 JEEP COMPASS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10955189
Vehicle 2014 JEEP COMPASS
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 65,700 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I HAVE OWNED THIS JEEP COMPASS SINCE JULY 2014 IN THE TIME I HAVE OWNED IT , IT HAS LOST POWER AND STOPPED FUNCTIONING AS I WAS DRIVING BETWEEEN 55 AND 65 MILES/ HOUR 4 TIMES ON A VERY BUSY 5 LANE HIGHWAY. 1 OF THOSE TIMES I HAD TO HAVE IT TOWED . THE OTHER TIMES AFTER LEAVING IT SIT FOR APPROXIMATELY 30 MINUTES, IT WOULD RESTART.THE TIME IT WAS TOWED, THE ONLY THING THEY COULD FIND IS THE BATTERY WAS LOW SO THEY REPLACED IT. ANOTHER TIME AT 33,000 MILES, THEY FOUND THE TRANSMISSION WAS FAILING SO THEY REPLACED THE TRANSMISSION. LAST MONTH , IT DIED AGAIN IN THE SAME BUSY HIGHWAY AND WE WERE ALMOST HIT BY AN 18 WHEEL TRUCK WHILE TRYING TO GET IT OFF THE ROAD. I LET IT SIT FOR 30 MINUTES AND IT STARTED AGAIN JUST LIKE THE OTHER TIMES. I TOOK IT TO WALLACE JEEP IN STUART FLORIDA WHERE THE SERVICE MANAGER DID A DIAGNOSTIC ON IT AND SAID HE COULD FIND NOTHING WRONG. I HAVE NOT DRIVEN IT ON THE HIGHWAY NOW FOR WEEKS BECAUSE I FEAR THE TRANSMISSION IS GOING OUT AGAIN AND AM AFRAID OF BEING HIT IN TRAFFIC. IT NOW HAS 66000 MILES ON IT SO THIS TRANSMISSION HAS ABOUT THE SAME MILEAGE ON IT AS THE ORIGINAL DID. I A OPENED A CASE WITH JEEP AND CAN NEVER GET THEM TO CALL ME BACK I AM THOROUGHLY DISGUSTED WITH THIS VEHICLE AND WOULD NEVER BUY ANOTHER JEEP AS LONG AS I LIVE. NOT SURE WHAT TO DO NEXT! SO NOT FAIR THAT I AM STUCK WITH THIS DEATH TRAP! I PREVIOUSLY OWNED 3 DIFFERENT GRAND CHEROKEES WITH NO ISSUE , BUT THIS COMPASS IS A WORTHLESSS, DANGEROUS, POLE OF JUNK! I LOATHE THIS VEHICLE!

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