NHTSA Complaint #10954458 — 2015 CHEVROLET SUBURBAN

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10954458
Vehicle	2015 CHEVROLET SUBURBAN
Component	STRUCTURE:BODY
Date of Incident	February 14, 2017
Date Filed	February 14, 2017
Mileage	47,559 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

THE BLACK TRIM ON THE PASSENGER SIDE DOOR (COVERING THE SPACE BETWEEN THE FRONT & REAR DOORS) HAS COME LOOSE AND THE VIBRATION IS NOTICEABLE AT HIGHWAY SPEEDS. THIS IS NOT COVERED BY THE CERTIFIED PRE-OWNED WARRANTY OR THE EXTENDED WARRANTY I PURCHASED SEPARATELY FROM THE DEALER. THE DEALERSHIP HAS TOLD ME IT'S A $250 REPAIR AND HAVE HEARD MANY COMPLAINTS OF THIS ALREADY FROM OTHER OWNERS. I'VE GOT ONE IN NEED OF REPAIR NOW AND ANOTHER IS COMING LOOSE ON THE OTHER SIDE. AS THE VEHICLE OWNER, I'M SURPRISED THE MANUFACTURER IS NOT TAKEN CARE OF THIS ON A 2 YR OLD VEHICLE AND I'M CONCERNED AT $250/TRIM THIS IS GOING TO BE COSTLY ISSUE GOING FORWARD IF THEY DON'T ADDRESS IT.

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