NHTSA Complaint #10954209 — 2013 BMW X3

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10954209
Vehicle 2013 BMW X3
Component ENGINE
Date of Incident
Date Filed
Mileage 60,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

I HAVE 3 PARTS IN MY VEHICLE THAT ARE NOW IDENTIFIED AS NEEDING REPLACEMENT BY MY MECHANIC. I WENT TO THE MECHANIC AFTER MY VEHICLE WENT INTO "LIMP" MODE WHILE DRIVING AT 45MPH IN NORMAL CONDITIONS AND I RECEIVED A MESSAGE STATING MY VEHICLE WAS OVERHEATING. MY MECHANIC ADVISED THAT I NEED A NEW WATER PUMP, A NEW THERMOSTAT, AND WHILE IT'S NOT RELATED, I ALSO NEED A NEW OIL HOUSING GASKET. IT SOUNDS LIKE THESE ARE ALL COMMON FAILURES ON THESE VEHICLES AND MY MECHANIC NOTED "IT'S NOT A MATTER OF IF THESE ITEMS WILL FAIL, BUT WHEN". MOREOVER, ONE SIMPLE GOOGLE SEARCH WILL TELL YOU THE SAME. IF THESE PARTS ARE TRULY AN ISSUE, WHY ARE THEN NOT RECALLED? MY CAR GOING INTO LIMP MODE WHILE DRIVING ON A HIGHWAY SHOULD BE CONSIDERED A SAFETY CONCERN, PARTICULARLY IN POPULATED METRO AREAS WITH A TODDLER IN THE BACK SEAT. UNFORTUNATELY, TO REPAIR THESE 3 PARTS, I'VE BEEN QUOTED $1500 FOR THE REPAIRS, WHICH IS ABSOLUTELY RIDICULOUS FOR A CAR THAT HAS 60,000 MILES ON IT.

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