NHTSA Complaint #10949885 — 2015 CHRYSLER 200

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10949885
Vehicle 2015 CHRYSLER 200
Component ENGINE
Date of Incident
Date Filed
Mileage 29,900 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

COMPATIBILITY OF ENGINE AND TRANSMISSION (POWERTRAIN). WHILE STATIONARY AT A RED LIGHT OR STOP SIGN WHILE THE VEHICLE IS IN DRIVE THERE IS EXCESSIVE VIBRATION IN THE STEERING WHEEL. WHILE STILL IN A STATIONARY MODE YOU CAN MOVE THE SELECTOR KNOB TO NEUTRAL AND THE VIBRATION WILL GO AWAY. THIS TEST CONFIRMS THAT THERE IS DEFINITELY A TORQUE ISSUE WITH THE DRIVE TRAIN. CHRYSLER HAS INCORPORATED ALL KNOWN SOFTWARE UPDATES AND REPLACED ALL MOTOR AND TRANSMISSION MOUNTS. PROBLEM STILL EXISTS. CHRYSLER RESPONSE WAS THIS IS A CHARACTERISTIC OF THE 200 AND WILL NOT AFFECT ANY COMPONENTS. EXCESSIVE VIBRATION INDICATES THAT THERE ARE COMPONENTS NOT IN ACCEPTABLE RANGE OF TOLERANCE AND WILL CAUSE COMPONENTS TO WEAR OUT PREMATURELY. THIS PROBLEM THAT IS ASSOCIATED WITH THE POWERTRAIN COULD BECOME A SERIOUS SAFETY ISSUE IN THAT THE LOSS OF HUMAN LIFE IS POSSIBLE SHOULD THE POWERTRAIN LOCK UP DUE TO PREMATURE FAILURE OF INTERNAL COMPONENTS.

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