NHTSA Complaint #10949795 — 2012 FORD EXPLORER
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10949795 |
| Vehicle | 2012 FORD EXPLORER |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 52,736 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
MY 2012 FORD EXPLORER WOULD ALL OF A SUDDEN SOUND LIKE IT WAS SLIPPING OUT OF GEAR WHILE DRIVING. I WOULD LOSE ALL CONTROL OF THE ACCELERATOR & VEHICLE WOULD IDLE VERY ROUGH. THE "WRENCH" LIGHT WOULD APPEAR ON THE DASH DISPLAY. I WOULD HAVE TO DRIFT OVER TO THE SIDE OF THE ROAD, TURN THE VEHICLE OFF, & THEN RE-START THE VEHICLE. THIS HAPPENED WITHOUT WARNING & BECAME MORE FREQUENT. DEALERSHIP REPLACED THE THROTTLE BODY (AT MY COST) & EXPLAINED NO RECALL HAD BEEN DETERMINED YET, BUT EXPECTED IT TO BE ISSUED IN THE FUTURE DUE TO THE NUMBER OF COMPLAINTS. I ALSO HAD TO PAY TO HAVE MY SELECTOR LEVER ASSEMBLY REPLACED AGAIN SINCE I WAS AGAIN HAVING THE ISSUE OF VEHICLE PROBLEM OF "SHIFT TO PARK" APPEARING ONCE AGAIN. THE FIRST TIME THIS PART WAS REPLACED IT WAS COVERED UNDER TSB 15-0047, BUT THIS TIME IT WAS AT MY EXPENSE.
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