NHTSA Complaint #10947984 — 2011 DODGE RAM 3500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10947984
Vehicle	2011 DODGE RAM 3500
Component	STEERING
Date of Incident	August 22, 2016
Date Filed	January 27, 2017
Mileage	78,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

POWER STEERING ASSIST IS NOT WORKING. WHEN YOUR MOVING SLOW IN THE VIHICLE IT'S VERY HARD TO TURN THE STEERING WHEEL, WHEN I TOOK MY DODGE RAM 3500 IN FOR AN OIL CHANGE THE DEALERSHIP SAID THAT IT WAS BECAUSE THE POWER STEERING ASSIST IS NOT WORKING AND THAT IS WHY YOU ARE UNABLE TO TURN THE WHEEL WHILE SITTING OR MOVING VERY SLOW. SO IT MAKES IT ALMOST IMPOSSIBLE TO PULL OUT OF A PARKING SPOT. I'M A DISABLED PERSON SO IT'S VERY DIFFICULT TO PULL IN AND OUT OF PARKING SPOTS, SO I DRIVE AROUND TO FIND SPOTS THAT CAN BE PULLED STRAIGHT INTO AND OUT OF.

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