NHTSA Complaint #10947774 — 2016 CHRYSLER 200

MY VEHICLE IS IN A COLLISION SHOP SINCE DEC. 19, 2016 FOR FRONT END REPAIRS. THE COLLISION REPAIR SHOP IS GERBER COLLISION & GLASS, 153 PA-100, FOGELSVILLE, PA 18051, IT HAS BEEN BROUGHT TO MY ATTENTION THAT THERE IS NOT A RECALL BUT A BACK ORDER ON A SUPPORT BRACKET PART # 68247600AA. CHRYSLER CORPORATION HAS NOT RECALLED THIS PART, HOWEVER THEY HAVE STOPPED PRODUCING THE ORIGINAL PART, AND ARE NOW RE BUILDING THE PART, AND THUS CLAIMING THE BRACKET IS NOT AVAILABLE TO ANY CERTIFIED CHRYSLER DEALERS AND CONSUMERS, AND THUS MY VEHICLE AND COLLISION MECHANIC HAS BEEN WAITING TO BE COMPLETE THE REPAIRS ON MY CHRYSLER 200S, AND WE HAVE NOT RECEIVED ANY INFORMATION ON THE STATUS OF THIS PART, FROM CHRYSLER CORPORATION, OR AN ETS OF WHEN THEY WILL BEGIN SHIPPING THE SUPPORT BRACKET TO THE OVER 600 CONSUMERS, AND BUSINESS'S WAITING FOR THIS PART FOR THE SAME VEHICLE YEAR, MAKE AND MODEL. MY VEHICLE HAS BEEN IN SHOP SINCE DECEMBER 19, 2016, AND CHRYSLER CORPORATION IS NOT PROVIDING ME WITH ANY INFORMATION ON THE SAFETY OR STATUS OF THIS PART, AND FURTHERMORE THEY HAVE NOT ADDRESSED MY INVESTMENT IN THIS VEHICLE, WHICH I AM UNABLE TO DRIVE. I HAVE NOT RECEIVED ANY COMPENSATION FOR THE VEHICLE, AND HAVE NOT HAD MY VEHICLE FOR OVER 1 MONTH. THERE ARE MANY PEOPLE INVOLVED IN TRYING TO RESOLVE THIS ISSUE, HOWEVER IT IS A CHRYSLER CORPORATION ISSUE WHICH THEY ARE FAILING TO PROVIDE CONSUMERS AND BUSINESSES WITH INFORMATION AND OR THE STATUS AND SAFETY OF THIS VEHICLE PART.