NHTSA Complaint #10947071 — 2016 FORD FOCUS

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	10947071
Vehicle	2016 FORD FOCUS
Component	VISIBILITY/WIPER
Date of Incident	January 23, 2017
Date Filed	January 23, 2017
Mileage	14,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS IN THE RAIN, THE WINDSHIELD WIPER BLADES WOULD STOP IN MID-USE. IN ORDER FOR THE BLADES TO CONTINUE OPERATING, THE WINDSHIELD WIPER CONTROL WOULD NEED TO BE TURNED AGAIN. THE DEALER COULD NOT DUPLICATE THE FAILURE, BUT DETERMINED THAT THE WINDSHIELD WIPERS WERE NOT DESIGNED TO OPERATE ON A DRY SURFACE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 14,900.

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